Shipping Policy
Learn about our shipping process, delivery times, and policies for both domestic and international orders.
Processing Time
All Sheela pieces are carefully produced and dispatched from our studio in Abuja. Please allow 5–7 business days for processing before your order is shipped.
Within Nigeria
- Delivery takes 2–4 business days after dispatch.
- A tracking number will be provided once your order is shipped.
- All deliveries are made via trusted logistics partners.
International Orders
- Orders are processed within 5–7 business days.
- Shipping typically takes an additional 2–4 business days, depending on your location.
- Please ensure your shipping address is correctly entered, as we do not deliver to P.O. boxes.
Note: We are not responsible for any custom clearance fees or delays caused by customs in your country.
Shipping Costs
Shipping fees are calculated at checkout and vary by delivery destination.
Tracking & Delivery Issues
If your parcel hasn't arrived within 10 business days, please:
- 1Contact us with your order number.
- 2Our logistics team will help track your package.
- 3You may also contact the courier directly using the tracking number provided.